Questions & Answers

p107 Frequently Asked Questions

From opening an account to withdrawing funds, from bonuses to VIP — the questions players ask most are answered here in English.

This FAQ page covers the questions most commonly asked by everyone from first-time p107 players to long-time VIP members. Topics include account issues, withdrawals, how bonuses are calculated, VIP tier benefits, and how to play Shan Koe Mee and 2D / 3D games. Browse the sections below to find what you need.

Account Questions

Go to the p107 website and fill in the registration form. Register with your Myanmar phone number or email address and a password of your choice. Once registration is complete you can start playing right away. Please note that each player is allowed only one account — and you must be 21+ to register.

First, check that your username and password are correct. Note that they are case-sensitive. Clear your browser cache and try again. If the problem persists, reset your password or contact our customer service team via 24/7 live chat — we will assist you directly in Myanmar language.

Under p107's fair-play policy, one account per player is required so that the welcome bonus can only be claimed once and to protect the integrity of play. If additional accounts are found, all of those accounts may be closed and funds restricted.

Yes. p107 is a web-based platform accessible on multiple devices. You can log in with your username and password from any browser. For better security, make sure to log out from the last device you used before logging in on a new one.

To change your personal details, contact customer service via 24/7 live chat. Details that cannot be changed by the player directly on the profile page will be verified and updated by an agent. Your payment account must be in your own name — withdrawals to third-party accounts are not permitted.

Withdrawal Questions

Withdrawals can only be made to your own KBZPay, Wave Money, AYA Pay, or bank transfer account. The wallet name used for deposits into p107 must match the wallet name used for withdrawals — this policy is strictly enforced for security. Transfers to third-party accounts are not allowed.

Withdrawals are normally processed within 30 minutes to 3 hours of submitting your request. Large amounts or cases that require verification may take longer. The minimum withdrawal amount is 30,000 Ks.

p107's withdrawal service operates 24/7 with no scheduled downtime. Even on holidays or late at night, we aim to process withdrawals within the usual 30 minutes to 3 hours. Please be aware that bank transfers may vary depending on the bank's own processing times.

Pending status means the withdrawal request is being reviewed. If it has not been completed after more than 3 hours, contact the support team via live chat and provide your transaction ID. Our team will look into it and assist you as quickly as possible.

To withdraw winnings from a welcome bonus, the wagering requirement must be met first. For example — if you deposit 20,000 Ks and receive a 20,000 Ks bonus, the wagering requirement is 20,000 × 20 = 400,000 Ks. Only after wagering a total of 400,000 Ks can you request a withdrawal of your bonus winnings. Your deposited amount (without the bonus) can be withdrawn normally at any time.

VIP Membership Questions

p107 has 4 VIP tiers — Bronze (weekly cashback up to 0.2%), Silver (up to 0.4%), Gold (up to 0.6%), and Platinum (up to 0.8%). As you move up, your cashback rate increases and you receive higher-priority service.

Weekly cashback is calculated based on a set percentage of the losses you incurred during that week. For example, a Platinum tier player can receive up to 0.8%. Cashback is credited directly to your account — no additional claim is needed.

Staying active consistently is key to moving up the VIP tiers. As your play volume grows, the VIP system reviews your level and we will reach out to arrange a tier upgrade. From Bronze to Platinum — your journey is yours to build.

Players who reach Platinum tier get the highest cashback rate, plus priority customer service, a faster withdrawal channel, exclusive promotions for VIP players, and early access before public announcements.

Bonuses & Promotions Questions

p107's welcome bonus matches your first deposit 100%, up to 500,000 Ks. The wagering requirement is bonus amount × 20. For example — deposit 20,000 Ks, get 20,000 Ks bonus, balance becomes 40,000 Ks; you need to wager 400,000 Ks. The requirement is calculated on the bonus amount only — your deposit is not included.

Wagering can be completed across most game types, but not every game contributes equally. To check the wagering contribution for a specific game, log in to your account and check the game promotion page, or ask via live chat. Live casino games and slots contribute to wagering in the standard way.

You can earn through p107's referral program — get 8% of each referred player's first deposit as a bonus, up to 20,000 Ks per person. On top of that, earn 0.3% weekly commission on your referrals' valid play. You can grab your referral link from inside your account.

Bonus validity varies depending on the promotion type. For the welcome bonus, check whether wagering is complete within the time limit from when you received it — log in to your account and view the expiry date on the promotion panel. Try to complete your wagering before it expires.

No — the welcome bonus is available once per player only, and applies to the first deposit only. Attempting to claim the bonus again via additional deposits or a second account may result in your account being suspended. VIP cashback and the referral program remain available ongoing.

Shan Koe Mee & 2D / 3D Questions

In 2D lottery, you pick a two-digit number from 00 to 99 and place your bet. When the draw time comes, if your number matches the result, you can win a large payout. On p107 you can play 2D lottery with Myanmar kyat, and bonuses and VIP cashback apply. We do not provide tips on which numbers will come up.

In 3D lottery you pick a three-digit number from 000 to 999. Results are drawn through a verified, fair process, so players who haven't won yet still have a chance. The odds of matching are lower than in 2D because there are more possible numbers, but the payout is higher. We do not steer results toward any particular number.

Yes. The p107 platform is fully responsive on mobile browsers, so you can play 2D / 3D directly from your phone. No separate app download needed — just open your browser, log in, and select the game from the menu.

Shan Koe Mee is a traditional Myanmar card game where both the player and the dealer receive 3 cards each. The side whose card total is closest to 9 wins. On p107 you can play Shan Koe Mee Live with a real dealer in real time, using Myanmar kyat with high betting limits.

On p107, 2D / 3D results are generated by a verified Random Number Generator (RNG), not manipulated in any way, which means they meet fair play standards. You can check the history of each game inside your account. Please note that we have no connection to sites claiming they can predict which numbers will come up.

Need more help?

If you can't find the answer in this FAQ, contact p107's 24/7 live chat support directly. You can chat in Burmese and get help right away.

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